Privacy Policy

Privacy Policy

Introduction

Welcome to https://gohighlevel-vs-close-crm.scoopstorm.com (hereafter referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and in accordance with applicable privacy laws. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from users accessing our website, products, and services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our main website at https://gohighlevel-vs-close-crm.scoopstorm.com.
  2. Any applications, software, or tools we offer as part of our services.
  3. Interactive features and services available on our websites, such as user forums and chat functions.
  4. Communications sent by us to users, including newsletters, promotional materials, surveys, and customer support interactions.

Please note that this policy does not extend to third-party platforms, applications, or services linked from our website. These external services have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You sign up for and use our applications as an authorized user.
  2. You visit our websites and interact with the content and features offered.
  3. You choose to receive communications from us, such as newsletters or promotional offers.

Personal Data Collection

We collect various types of personal data, including but not limited to:

  1. Account Information: Details related to your user account creation and management, such as username, email address, and password hash.
  2. Payment Information: Credit card details, billing addresses, and transaction history required for processing payments.
  3. Financial Information: Financial records, bank account details, or other financial data provided for billing purposes.
  4. Purchase Information: Details about products or services you have purchased from us, including order history and preferences.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data collected through our applications.
  6. Location Data: Geographic location information provided when using our location-based services or features.
  7. Feedback: Your responses to surveys, feedback forms, or product reviews.
  8. Social Media Information: Data from social media platforms when you interact with our content or share it on social media.
  9. Product Information: Details about the products or services you have shown interest in or purchased from us.

We collect this data through various methods, including user input forms, account settings, browsing interactions, cookies, and third-party data providers.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your browser that enable us to recognize your device and gather certain information:

  1. Strictly Necessary Cookies: Essential for navigating our website and using its features, ensuring basic functionality, and remembering user preferences.
  2. Preference Cookies: Used to remember settings and preferences you have chosen on our site.
  3. Analytics Cookies: Help us understand how users interact with our website by providing insights into performance and user behavior.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, as well as to comply with legal obligations and record-keeping requirements. Once the purpose has been met or these obligations have been satisfied, we will delete or anonymize the data, ensuring its secure removal from our systems.

Security Measures

We have implemented robust security measures to protect your personal data:

  1. Encryption: We use encryption protocols to safeguard data during transmission and storage.
  2. Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict privacy standards to process data on our behalf.
  3. Access Controls: Strict access controls are in place to ensure that only authorized personnel can access sensitive information.

Children’s Privacy

We do not knowingly collect personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The right to request corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  4. Restriction: The right to limit how we use your personal data, in certain cases.
  5. Portability: The right to receive a copy of your personal data in a structured and commonly used format.
  6. Objection: The right to object to the processing of your data for specific purposes.
  7. Non-Discrimination: The right to be free from discrimination based on your exercise of privacy rights.
  8. Appeals/Complaints: You can file a complaint with relevant supervisory authorities or contact our privacy team directly.

Changes to Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be posted on this page, and we encourage you to review it regularly. We will also notify users of significant changes via email or through a notice on our website.

Contact Information

If you have any questions, concerns, or requests regarding your privacy, or if you wish to exercise your rights as described above, please contact us:

  • Via email: [email protected]
  • By mail: Privacy Team, gohighlevel-vs-close-crm, [Physical Address]

We are committed to promptly addressing your inquiries and requests.